© 2018, International Tourism Studies Association.Purpose: The purpose of this paper is to assess the perception of the city of Porto as a destination engaged with social responsibility practices. The authors intend to analyse if the national and international tourists know the social responsibility practices of the city and if they associate them to the domains of community, environment and customer presented by Öberseder et al. (2014) and the type of CSR image that is presented (Dean, 2002; Lichtenstein et al., 2004; Menon and Kahn, 2003). Design/methodology/approach: The authors used a survey to assess the perception of the tourist regarding the social responsibility practices of the city of Porto. The authors applied a factorial analysis and a logistic regression. Findings: The tourists showed an adequate knowledge regarding the social responsibility practices carried out by the city. The respondents separated the dimensions of perceptions of CSR and revealed that they influence the (re)visit and further recommendation of the city. More specifically, the authors also verified that the CSR image and community, environment and customer domains play an important role in the knowledge of the social responsibility practices engaged by the city of Porto. Originality/value: It is the first time that the scales of Öberseder et al. (2014) and Dean (2002), Lichtenstein et al. (2004) and Menon and Kahn (2003) were applied in the tourism context. Furthermore, considering that the city of Porto presents a high level of growth in tourism related activities, it is important to study the impact of CSR in the development of a sustainable tourism and its impact on the (re)visit and recommendation.

© 2018, Emerald Publishing Limited. Purpose: Serralves em Festa! is a festival of contemporary artistic expression held annually in the city of Porto attracting a large number of national and international tourists. As there is no entrance fee, the purpose of this paper is to examine the effect of the perceived value through the attendee’s willingness to pay for the event. The authors also describe the respondents (the “cheap talkers”) who indicated that they are willing to pay for a festival but when compared to other groups their opinion is different. Design/methodology/approach: Considering the socio-economic and demographic characteristics of visitors, their segmentation and satisfaction level, a regression model was created, based on combination of a double hurdle approach with a contingent valuation (CV) analysis. Findings: The results show that gender and age above 53 years old are more likely to decide to pay for the event, while place of residence, satisfaction, repeated visits and intention to revisit influence the amount of the event’s payment. The cheap talkers are the respondents residing in Portugal. Practical implications: Possible options for the implementation of an entrance fee or a system of donations are discussed taking into consideration the segmentation of demand. The authors concluded that an organized system of donations, combined with institutional sponsors, limited advertising (also with negative impacts on the perceived authenticity) and merchandising related to the event could contribute for an increment of the revenues related to the festival. Other implications related to the cultural and economic impacts on the city are also addressed. Originality/value: It was combined a double hurdle approach with a CV method based on a segmentation of the public, which influences the propensity to pay for the event. This paper makes a contribution to the literature by seeking to deal with the cheap talk problem in CV methods by observing the comparison of the amount of the event’s payment between groups.

Copyright © 2018 International Business Information Management Association (IBIMA).In order to evaluate the expenditure of tourists during their trip and the impact of intangible and tangible factors, we used a survey performed to the national and international tourists and applied a factorial analysis and a Tobit regression. In addition to the variables that are usually used to explain the tourist expenses, we innovate by including the perception of the socially responsible city as one of the intangible traits of consumer. One of the main findings was that the tourism expenditure is positively explained by socio-demographics characteristics (age, marital status, schooling, work conditions and nationality), experiences on a trip, the perception of a socially responsible city, the importance of the heritage wealth, visiting the city in general and the intention to return. This kind of information will allow a better segmentation of tourists and an improved adaptation of the tourist product. This study do not only describe the indicators that contribute to the economic impact of the tourism but also proposes the strategy in associating the city of Porto with a socially responsible brand to support for the equilibrium between profitability and sustainability in the sector.

Productivity and innovation economy: comparative analysis of European NUTS-2, 1995-2004, Regional Studies. Innovation is the guarantee of perpetuation and improvement of productive cycles, as well as the improvement of the work of human resources. This paper emphasizes the importance of the input of innovation in the production process as a way to maximize the capacity and efficiency of the labour factor, translated by its productivity. It describes empirically some of the factors that determine the existence of good levels of labour productivity, highlighting the relationship between innovation and productivity with the clear objective of emphasizing the importance of technological progress in the development of the NUTS-2 (Nomenclature des Unités Territoriales Statistiques) regions in twenty-seven countries of the EuropeanUnion. © 2011 Regional Studies Association.